Miami Airport (MIA) fiasco
With so many complaints about the immigration queues at Miami airport, I can at last make a suggestion for anyone experiencing this fiasco. Due to the odd shape of the immigration hall counters number 29 and onwards are shorter than the others! Infrequent users of this airport may not have noticed this, as counters number 29 and onwards (which are on the far left as you approach the immigration hall) are hidden behind by a large wall. The information desk provided this information on my second attempt to get assistance on a recent tight flight connection. There's even an usher in this area to ensure that you're in the shortest queue - and you thought MIA was inefficient!